The Data Subject may at any time exercise their ARCO Rights with respect to Personal Data held by the Controller, either personally or through their legal representative, by submitting the corresponding request to datos.personales@irpmex.com. The request must include the following information and documentation:
- Name of the Data Subject.
- Address and/or email address for communicating the response to the request.
- Relationship with the Controller.
- Documents establishing identity, as required by the LFPDPPP and the RLFPDPPP.
- A clear and precise description of the Personal Data for which one or more of the above rights is being exercised.
- Any other element, information, or document that facilitates the location of the Personal Data.
For access requests, the identity of the Data Subject or their legal representative must first be verified, after which simple copies or electronic documents held by the Controller will be provided free of charge, except for shipping costs and the cost of reproduction in copies or other formats. If the Data Subject resubmits the request within a period of less than twelve months, they must cover the corresponding costs equivalent to no more than three days of the Minimum Wage in Mexico City, pursuant to the LFPDPPP.
For rectification requests, the Data Subject must indicate the modification to be made and provide documentation supporting the request.
For cancellation requests, in addition to the provisions of this Privacy Notice, the Controller will comply with Article 26 of the LFPDPPP, including the exceptions to cancellation set out therein.
For opposition requests, the Data Subject has the right at any time to object to the processing of their Personal Data on legitimate grounds. If the objection is upheld, the Controller may no longer process the data. The right to oppose may not be exercised where processing is necessary to comply with a legal obligation imposed on the Controller.
Pursuant to the LFPDPPP and the RLFPDPPP, the Controller will inform the Data Subject of its decision within a maximum of 20 business days from receipt of the request, so that, if applicable, the decision is carried out within the following 15 business days.
The Controller may deny access to Personal Data or refuse to carry out rectification, cancellation, or grant opposition to processing in the following cases:
- When the applicant is not the Data Subject or their legal representative has not been duly verified.
- When the Personal Data is not found in the Controller's database.
- When the rights of a third party would be harmed.
- When a legal impediment or ruling by a competent authority restricts access to the Personal Data or prevents its rectification, cancellation, or opposition.
- When the access, rectification, cancellation, or opposition has already been carried out.
The denial may be partial, in which case the Controller will carry out the access, rectification, cancellation, or opposition requested by the Data Subject. In all cases, the Controller will duly inform the Data Subject or their legal representative of the reasons for its decision, through the same means used to submit the request. If the Data Subject considers that the Controller's resolution has caused harm, they may file a complaint with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI).